Final Takeaways

Takeaways 

1. Customer Service is what differentiates other business from each other. Companies can create similar products, styles, and design but the customer service given at one particular store differs from others. The quality of the customer service will leave a lasting impression on consumers to want or not want to come back.

2. How much a community impacts the decision making in buying and the trends they set.

3. Advertisements and Marketing are a little different. Advertisements are apart of the marketing process where as marketing is more broad and encompasses all forms of advertisements (ad, videos, commercials, etc)

4. The process of measuring the content a company displays by a metric system called "Content Metrics". The company measures their effectiveness with their ads by shares, engagement, time on site, page views, etc.

5. The power of influences now and marketing. It is expected by the year 2020 influencer marketing could reach to 10 billion.